Last updated: April 15, 2026
MarkSnag ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
We collect information you provide directly to us when you create an account, subscribe to a plan, or contact us. This includes:
We also collect certain information automatically when you use our services, including IP address, browser type, pages visited, and usage patterns. This is used to improve our product and ensure security.
We use the information we collect to:
We do not sell your personal information to third parties. We do not use your data to train AI models or share it with advertisers.
MarkSnag retrieves trademark data from the United States Patent and Trademark Office (USPTO) through their publicly available APIs. This data is public record. We use it solely to provide monitoring and alerting services to you.
We share your information only with trusted service providers who assist us in operating our platform, including:
Each of these providers is contractually bound to protect your data and may only use it to provide services to us.
We retain your account information for as long as your account is active or as needed to provide services. If you cancel your subscription and request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over HTTPS. Payment information is handled exclusively by Stripe and never stored on our servers.
You have the right to access, correct, or delete your personal information at any time. To make a request, contact us at hello@marksnag.com. We will respond within 30 days.
We use minimal cookies necessary to operate the service — primarily for authentication and session management. We do not use tracking cookies or third-party advertising cookies.
MarkSnag is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or by posting a notice on our website. Your continued use of MarkSnag after changes take effect constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, please contact us at hello@marksnag.com.